I went into work hoping to make money, but confident that Monday wouldn't bring out too many patrons. To my surprise, it was relatively busy. I just got stuck with every high-maintenance table possible. It started off with the most high-maintenance family on Earth!
Of course, they are ready to order the moment I greet them (which isn't always bad, but in this instance, I could've shot someone). The parents may have been ready to order, but the process of asking their children what they wanted was done in my presence, tapping my foot, scratching my head with my pen, and finally stepping away long enough to ask a fellow-server to run refills. Finally they order, but it's highly modified. No this, no that, only this, don't bring this. All four modified their order. Unbelievable. Then, as I'm standing at the computer, the mother comes up to me and asks for barbecue sauce for her daughter to dip her chips in...ew. At this point, I'm in the weeds, and NO ONE was doing any sidework. We have a very green team right now, and they are lazy, lazy, lazy. I could've fought someone. I was tempted to hit someone with the ice bucket, but I didn't want to create a scene.
The daughter must've drank the bbq sauce, because she stood up in the isle next to her table to ask me for another side. Ew again. Meanwhile, dad has sucked down his iced tea, and junior has sucked down his soda. When the food finally comes out, there was some garnish on the plate, and the mother says to me urgently, "Take that off the plate! They won't eat it." I look at her blankly, and hand it to the passing manager.
MOD (manager on duty) fixes the kids' meals when I meet her in the kitchen. I get them out lickity-split, and the mother hands me a pile of fries and says, "Can we have hot fries?" Sure. This is all putting me farther and farther in the weeds. I didn't do too bad, but I definitely neglected a couple of my low-maintenance tables. That makes me feel bad.
My second HM table was a middle-aged couple who knew the menu better than I did (or they acted as if they did). They asked for obscure things that just were a pain in the ass. Like dressing and sauces to dip their chips in...weird. They went through more chips than I thought were possible for two people to consume. Yuck.
Then, after the HM family left, the hostess told me that my family was waiting. I was happy they decided to come in and see me, but I wasn't quite out of the weeds, so at first, I was a little annoyed. My mom was acting silly, and I love that side of her, but she got under my skin a little bit. Like, when she was trying to order a drink, like she never had one before, "What's that drink I like with the salt around the rim?"
"Uh, a margarita, mom, you know, like the drinks we had last night?" And, because they're my family, they are very time-consuming. They want to chat, and ask questions about the menu, and I don't mind that, but at the time, I was a little annoyed. It was really a culmination of running for every other table, then have to run harder for my family. Mom kept saying she was in no rush, but I also didn't want them to feel like I wouldn't work for them...if that makes sense. Well, I fucked it up anyway because I forgot mom's beer (she switched after that funny salt drink).
An exhausting evening, to say the least.